Hillwood - 18mm Engineered Wood Flooring - Oak Smoked Brushed and White Oiled - 1.2m2
Product Code: ENG1006
Construction: 3 Ply
Wear layer: 5mm
Length: Random length
Edge Detail: 4-Sided V-Groove
Pack Size: 1.2m2
Profiling: Tongue and Groove
Underfloor Heating: Suitable
Installation Guide Click HERE
Our Hillwood Collection Brushed Smoked Brushed and White Oak Floor is a great choice for any home - with 125mm wide boards the appearance of the room size will not be affected! This means that whether you're installing it in an open plan space, or a cosy box room, it will fit in beautifully.
Made from 3 ply with a 5mm wear layer and 18mm depth overall, this floor will last years in your home and should you want to change the look of it, you can sand it down and retreat it however you like. If you decide that you don't want to do this, you can sit back and watch your floor take on a natural aged look that will impress you for years to come.
As this floor is not dark, it will help with lighting in your home, so you have no need to worry about the light being drained from whichever room it is laid in.
This floor is a traditional looking oak floor, so you have a great opportunity when it comes to interior design - if you like ultra modern, go for the simplistic look. With this floor all you need to do is make sure the room is not cluttered, the natural grain of the wood will add character, and minimalist furniture and decor will be accentuated by this. If you prefer a more homely look, earthy colours and oak furniture will tie in perfectly.
Engineered wood flooring grants greater stability to moisture and heat than solid wood flooring due to the multiple-ply core. As a result, engineered flooring can be installed in all areas of the house and over underfloor heating. The rooms we would not recommend you install this floor in is any with excess water as the potential for serious water damage is too high.
Being a natural product each board is unique in colour, mineral grain, degree of knots and sapwood. All of these natural features enhance the overall characteristics of such a beautiful oak floor. Each product in the Hillwood Collection range has been classified as rustic grade.
As this floor is oiled it has less of a sheen than a lacquered one, but will still set off any room it is fitted in.
All natural flooring products will contain a mixture of prime quality boards (no knotting), a proportion of 'first sort' (knots with filler, grain and colour variation) and 'second sort' (oak with larger knots, grain and strong colour variation). As solid and engineered wood flooring are natural products some boards may display heavy grain markings and figuring, wider colour variations and frequent knots of varying sizes and splits in which filler may be used.
This product is treated with a natural oil during the manufacturing process. We highly recommend that once fitted the product is treated with Osmo Polyx-Oil to aid in resistance to water and dirt. It is vital this process is carried out to provide a protective wax and oil barrier and maintain the integrity of the product throughout the home.
In particular, areas of high traffic and/or areas where spillages and staining may occur such as the living room, hallway dining room and kitchen should undergo this process as soon as installation occurs and it is recommended the oil is applied every 18-24 months thereafter.
(Please note, our engineered and solid wood flooring do not come with a warranty, either implicit or implied, unless stated otherwise in the product description.)
Deliveries are made on Monday - Friday between 8am to 6:30pm (Saturday between 8am- 2pm).
On the day of delivery, United Pallet Network will off-load the pallet using a tail-lift and hand operated pallet trolley. The driver will ensure that the pallet is left in a safe place on the kerb or driveway. Please ensure you make the necessary arrangements to transport the goods into the property.
Beading orders will be delivered by DX Delivery.
99% of our orders are delivered in perfect condition but sometimes things can go wrong in transit.
You have 15 minutes to check your goods, if you do notice any type of damage please ensure you record this on the driver’s delivery docket. We cannot accept claims for damage unless it is recorded on the delivery docket. Please also take the time to review our T&C’s.
Damage to look out for is ripped packaging, corners of the boxes, product arriving wet, and impact damage.
When your order arrives, the name on the box might be different from what you have ordered. Our suppliers don’t like us selling their flooring at such low prices so we change the name.
If a delivery is refused for any reason other than damaged goods you will be liable for the full cost of delivery and return. Re-delivery charges are incurred for failed delivery attempts.
Under no circumstances will goods be left unsigned for.
Returns and Cancellation Policy
If you cancel your order before they have been dispatched, we will refund you the full invoice amount within 2 working days.
In the case that you do wish to return your order, you have up to 14 days to cancel on receipt of delivery, in order to receive a full refund less delivery charges. The product should be returned no later than 14 days after you have cancelled.
To cancel your order you must inform us by email, referencing the order number and stating the reason why you are cancelling it. Email firstname.lastname@example.org.
It is your responsibility to arrange the items to be returned to our warehousing facility. If would wish for us to arrange collection via our courier UPN there would be an additional charge of £75.
Refunds will be issued within 5 working days of the return.
• Email our customer service team stating your order number and the reason for cancelling.
• Please ensure all products being returned are well protected before sending, as any costs for damaged goods will be taken from the refund total.
• Products must be returned in original unopened packaging.
• Ensure goods are returned on a pallet. This will minimise damages.
The quickest way for us to resolve a manufacturing fault complaint is for you to follow the below steps.
• Download and complete this form (click here)
• Email the form with detailed photos of the fault to email@example.com.
• This information will be sent to the manufacturer to review.
Genuine manufacturing faults will be replaced and delivery and return costs will be refunded.
If you return a product due to installation problems and we are able to install it back at our warehouse facility, we will have no choice but to send you the product back at your expense. We highly recommend your installer reads and fully understands the installation guide on the product prior to installation.
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The buyer of the goods must make payment in full to the seller before the goods will be dispatched. Partial payment for goods or services will not be accepted.
Payment is accepted by Visa, MasterCard, Switch, Delta, Visa Debit, Visa Electron, Maestro. We do not accept cheques.
All payments will be processed via Sagepay unless otherwise stated.
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